Although we endeavor to help and assist in the return of missing
pets, we do not guarantee that by using our services your pet will be found. Our clients pay for services based on the hourly
use of our time, expenses and efforts. For this reason, we do not refund fees for services rendered. All deposits are non
refundable once search has been scheduled regardless of reason including the recovery or demise of the pet.
Many times we are handed a contract which we sign
without reading. This is not one of those contracts. You will be held responsible for understanding all the protocols and
terms explained here.
I agree to hold Karin
TarQwyn, Lost Pet Professionals and Jordina Ghiggeri hereinafter referred to as THE SEARCH TEAM, owners, employees and
heirs harmless for their attempts in locating my missing pet.
Furthermore I understand all of the following:
• First and foremost... you must understand that the investigation, Search and tracking
of missing pets is an art... not a science. The basic techniques and protocol in use have proven to be effective in law enforcement
and search and rescue operations. However, it has been necessary to alter and add to those techniques and protocols resulting
in adaptation based on situation.
• I understand that participating
and observing investigative work for missing pets involves certain risks, including but not limited to, physical contact with
animals, extreme weather, dangerous terrain and other conditions. These risks include but are not limited to injury, death,
animal bites and scratches.
• I agree to indemnify, defend and
hold harmless THE SEARCH TEAM, owners, employees and heirs harmless from any claim by myself or third parties that may arise
out of the Search and Investigation for my pet except for claims based on intentional or reckless conduct by THE SEARCH
TEAM. I hereby release, THE SEARCH TEAM, volunteers, employees and heirs from any liability whatsoever, whether my pet is
or is not located. I waive the rights and benefits and protections afforded by any provision of the Nebraska statute or other
that exempts me from general release execution regardless of time of execution or statement otherwise.
• If I accompany Jordina, on the Search, I assume any and all risks involved whether
or not they have been explained to me. I agree to comply with all local ordinances including those laws in regard to trespass
during the investigative operation and take full responsibility for myself, my family or individuals I maybe ask to voluntarily
assist in the search for my pet. Tracking dogs will not be allowed to trespass onto private property without the property
owner's permission which is the responsibility of the pet owner to attain. THE SEARCH TEAM will not be responsible for actions
or person of anyone involved in a search outside their own staff.
If a tracking dog, magnet or target animal becomes injured during the Search for my pet, I agree to pay any and all veterinary
bills applicable related to the injury sustained. At no time will smoking be permitted around the K9 team. Please advise everyone
of this non negotiable requirement.
• Experience has proven that
the dog team can begin to get tired and lose motivation if they are kept on the road for more than five days. It is understood
that the dog team will not be kept on the road away from home for more than five days at a time including travel days.
What you can expect or may experience:
• A search may take many forms based on the leads and information presented or discovered
during the investigative process. We will pursue our search based on the highest Search probability theory. The tasks and
summaries pursued will be decided upon based on a combination of your pet's normal behavior patterns, his/her personality
profile, the environment in which he was last seen as well as the point of escape scenario. The combination of these characteristics
when compared with other searches similar in content, makeup the decision process resulting in the proposed highest search
probability tasks and search areas. We may utilize many tools during the search to include K9 tracking teams. The tracking
dogs are members of our family, as well as valuable members of our team but there maybe instances when it is decided not to
use them based on the situation or the environment.
The health and safety of our dogs will
be held first and foremost in every case.
owners, their families and supporters are encouraged to participate in the search; however they must not interfere with the
process or any members of our team to include both canine and handlers. Participants understand that they may be asked to
leave the area at any time upon the request of the investigator. Tracking and magnet dogs are not to be approached or pet
without the permission of the handler.
• Our team will work with
other professionals involved in the search, location and capture of missing pets. We may take the information and incorporate
it into our Search or we may not and we reserve the right to decide upon which actions and information we will use. We will
always be in charge of the Search and decision making process. Pet owners or their supporters who may feel that it is necessary
for them to lead or guide the Search should consider the above statement. It is irrevocable and should we experience excessive
interference and find it necessary to discontinue our services, we will be entitled to our full fees as per the contract.
• This can be a very emotional process for some people. We are
very understanding and are well versed in assisting pet owners with their grief during a Search. We may suggest many useful
behavior modifications that individuals may incorporate into their grief process while we are all diligently working on the
case. Time is of the essence and we are always very conscious of this fact. We will endeavor to get the most done in the least
amount of time always taking into consideration the needs of the tracking dogs first.
• All reports, photos, aerials, diagrams, documentation
and video generated during the search are the property of Lost Pet Professionals and Karin TarQwyn. At times, photos
and stories are used in marketing and documentary features. The undersigned releases all interest in photos and otherwise
and realize the possible uses for the aforementioned.
little about Scent and your pet: There are many factors
that affect scent and a tracking dogs' ability to easily find and track your pet. Time, weather, heat, strong winds, heavy
rains, ice, snow, nicotine from cigarette smoke, or heavy contamination by chemical, auto fumes, diesel or gasoline can all
contribute to a poor scent trail. It is also important to note that pets can travel great distances depending on how long
they have been missing. The dogs are trained to follow the most recent scent trail they can find but if your pet has been
out in the escape area for a length of time, this can make detecting the correct track very difficult for the tracking dog.
Please be sure and alert us if your pet has spent time in the escape area prior to his missing event.
Investigative, travel & location fees:
Time involved in a search operation includes but is not limited to: logistics, planning, report writing, debriefing, phone
consultations and meetings. Actual hours on site searching, do not reflect the sum total of hours worked. Fees for location
and travel are separate fees. A location/travel fee is charged for expenses incurred for travel to include, mileage, gasoline,
lodging, hourly fees and other charges related to travel.
Cancellation: Deposits and retainers are non refundable once paid. Once a Search is scheduled,
that slot of time is reserved and a deposit is paid for that time period. Retainers are paid prior to departure and in some
cases maybe paid at the time of the deposit depending on the circumstance. Cancellation for any reason including the recovery
or demise of the pet can result in the forfeiture of the deposit and/or retainer and travel fees.